QUICK NAVIGATIONAL GUIDE TO
WWW.GILDERTECH.COM

TO LOG INTO THE SUBSCRIBER AREA:
Click on "Subscriber Login" located in the left-hand column. On the next screen enter your password (your temporary or permanent Gilder ID) in the Login box.
***Forgot your Gilder ID? Call our subscriber services at 800-292-4380 or 515-246-6952 to check your account information. The next screen is the "Subscriber Homepage."

TO FIND THE CURRENT REPORT:
You will always find the current and several recent reports in the left-hand column on the "Subscriber Homepage." To view and print these reports, just click on "View PDF" if you have Adobe Acrobat Reader installed on your computer or "View HTML" if you do not. You can download a free version of Adobe Acrobat Reader to your computer from our website. Acrobat Reader will allow you to print our report in the same format as the hardcopy version.
***See FAQs for more detailed instructions on downloading Adobe Acrobat Reader and accessing the reports.

TO ACCESS THE FREE SPECIAL REPORTS AND BACK ISSUES:
Click on "Archives" at the top right-hand side of the Subscriber Homepage. You can view and print each report in either PDF or HTML format.

TO FIND OUT WHEN THE REPORTS COME ONLINE:
24 Hour Advanced Notification on the Website : We will post a notice on the Subscriber Homepage 24 hours before the report comes out.
24 Hour Advanced Notification by E-mail: Click on "News and Updates" at the top left-hand side of the Subscriber Homepage. Enter your e-mail address in the field provided and hit "SAVE." You may register to receive notification at more than one e-mail address. Just be sure to hit "SAVE" after each address entered. You can also check to see if your e-mail address is already registered. Please be aware that some Internet Service Providers filter bulk e-mailings or for some other reasons your notification may not reach you. If you experience problems receiving our e-mail notification, consider adding additional addresses.
24 Hour Advanced Notification on our Phone Lines: You can call 800-292-4380 or 888-484-2727 to check if the report will be posted within the next 24 hours.

TO VISIT OUR ONLINE DISCUSSION FORUM (OR "CHAT ROOM"):
Click on "Telecosm Lounge" at the top of the Subscriber Homepage and follow the detailed instructions given below to begin your visit.

FIRST VISIT TO THE TELECOSM LOUNGE
The Telecosm Lounge is one of our site's most beneficial features. It is a forum where our subscribers have ongoing dialogue 24 hours a day, 7 days a week. Not only can you post questions and comments about technologies and companies to our other subscribers, but you can often find George, Richard and our analysts there as well.

TO START YOUR VISIT TO THE TELECOSM LOUNGE:
Click on "Telecosm Lounge" at the top of the Subscriber Homepage. You may wish to print "First Visit to the Telecosm Lounge" for easy directions on registering and using the features of the Lounge. You must REGISTER on your first visit to the Lounge, but after that you only will need to LOGIN.

TO REGISTER:
Create a Username: This is a nickname that you choose to identify yourself on the Lounge. You can make this up or use your real name or initials.
***It should be unusual enough so that no one else will have it, but easy enough that you will remember it.

Enter your Gilder ID: this is the same ID which you used to log into the website.
Hit Register. You will go to a second registration page where you will fill in this information again. Make sure to click on Save Settings and REGISTER at the bottom of the page.

You will see a page that says "Welcome (your username)." You are now in the Telecosm Lounge!

***To avoid typing in your username and password every time you visit the Lounge: On the Welcome (your username) page, to the upper right, you will see "My Settings." Click on this and in the LOGIN field, click on "Save my username and password for next time." Scroll down to the bottom of the page and hit "Save Settings."

TO NAVIGATE THE LOUNGE:
Locate the Forums to the left of your screen below Gilder Forums in the grey area. We have a total of nine forums, including "Help" and "Bugs."

The "Telecosm Lounge" is the most general chat room, where many of our subscribers go first. You may also want to check out some of the other forums for more specific information on a company or technology.

"Help" and "Bugs" are forums specifically designed for you to post your quirky computer questions to the board to find out if others are experiencing similar problems or can offer you assistance.

TO READ THE POSTS:
Once you are in a forum, you will see a whole list of message headings, beginning with the most recent post. The heading in bold type is the original post, and any replies to this post are listed underneath beginning with "RE…" This is called a thread, which is a series of posts on a particular topic. If you scroll to the bottom of the screen, you will see the page 1 and "next" and "previous". You can move to the next page of post titles and replies by clicking "next." This is a useful way to rapidly look over the posts on the forum or "board." There are several ways you can read the pages of messages in a forum.

TO READ POSTS INDIVIDUALLY:
Click on the post you wish to read and the full message will appear on your screen. Click "next" at the top center of the message screen and you will go to the next reply in the thread. Click "previous" and you will go to the previous post of that thread.

TO LOAD AND READ MANY POSTS AT ONCE:
Click on the box "Message bodies" at the center top of your screen (a check mark will appear), A full screen of complete texts of all posts and replies will take a few seconds to load, but you can then read many messages rapidly. To move to the next page of messages, at the bottom of your screen, click on "next", which will take you to the next page. Click on "previous" to go to the previous page of messages.